K & K Plumbing, LLC Privacy Policy

1. Introduction

K & K Plumbing, LLC ("we", "us", "our") operates as a family-owned and operated plumbing company based in East Canton, Ohio—serving Akron, Louisville, Canton, and areas in Stark and Summit counties. We offer residential and commercial services including repairs, installations, and emergency plumbing solutions. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

We may collect the following information:

• Contact details: name, phone number, email address, physical address when you request estimates or consultation.
• Technical data: IP address, browser type, referring URLs, and pages visited.
• User-submitted information: messages, project details, or questions via contact forms.
• Cookies and tracking technologies to improve site performance and user experience.

3. How We Use Your Information

We use the information we collect:

• To respond to inquiries, schedule services, and provide estimates.
• To manage your requested plumbing services—everything from drain cleaning to gas line installations.
• To share updates, confirmations, and important project-related communications.
• To optimize our website and improve operational effectiveness.
• For legal compliance and business continuity, without selling or leasing your personal data.

4. SMS/Text Communications

By providing your phone number, you consent to receive SMS or MMS messages from K & K Plumbing related to service updates, appointment confirmations, estimates, and project-related notifications. Message frequency may vary. Standard message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance.

SMS consent and phone number will never be shared or sold to any third party or affiliates for marketing purposes. Your information is used solely for communication relevant to your service with K & K Plumbing.

5. Cookies & Tracking

We use cookies and similar technologies to track user behavior, remember preferences, and improve site functionality. You can manage cookies via your browser settings, though some features may behave differently if disabled.

6. Data Security

We implement industry‑standard security measures including encryption, firewalls, and periodic monitoring to safeguard your data. While no system is completely secure, we strive to continuously enhance our protections.

7. Your Rights

Depending on applicable law, you may have rights to:

• Access personal data we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent where applicable
• Opt out of future communications

8. Third‑Party Links

Our site may contain links to third-party resources or suppliers. We are not responsible for their privacy practices—please review their policies when visiting external sites.

9. Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted with a revised date; please review this page regularly.

10. Contact Us

K & K Plumbing, LLC
Address: 7577 Hillvale St SE, East Canton, OH 44730
Phone: 330‑875‑8003
Email: info@kandkplumbing.com

Thank you for trusting K & K Plumbing. We are committed to protecting your privacy and serving your plumbing needs with integrity and excellence.